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Limo Protege
Registered: September 22, 2007
Posts: 65
Posted   Reply With QuoteEdit or Delete MessageReport This Post  
Has anyone else got a problem with limos.com having changed their page once a potential client makes a booking request? It used to show every company in the area who is listed with limos.com with a "random" 8 companies checkmarked at the top. LA has over 50 services who appear some of which I keep finding that are revoked, suspended or denied PUC licensing yet they still appear on the search time after time [that is a whole other problem I have with this internet service]. NOW the page that first pops up shows a "recommended" 8 companies with an obscure link below that will show you the other services. A client just notified me he couldn't find my company on the search. I think this is a bit discriminatory, purposeful or not. Folks who don't know LA or the companies here will assume these 8 must be the best since they are "recommended" when in fact I found some of them have actually been revoked or suspended in California and are therefore ILLEGAL GYPSY OPERATORS. Its a real problem here in LA and California without limos.com making the problem worse. Any thoughts on this?

Question:
Why has this change been made? Who does it benefit? Who wants it changed back to show ALL the providers in your area?

Choices:
Change it back to show all providers
Keep it showing only 8 "recommended" providers

 
Limo Master
Picture of Salicete
Location: Olney, Maryland - USA
Registered: January 18, 2007
Posts: 752
Posted   Hide PostReply With QuoteEdit or Delete MessageReport This Post  
quote:
Originally posted by Luken Limousine:
quote:
Originally posted by Salicete:
Do you let your clients hold votes to decide how you run your business?

No, I didn't think so.

If you are that unhappy with LDC, just spend your advertising money elsewhere.

By the way, last time I checked, sending in bogus quote requests, regardless of your motivation, was contrary to the guidelines at LDC and costs the operators who receive those requests money.

Are you going to reimburse them?

No, I didn't think so.


Interesting that you defend a company that ASKS FOR MY INPUT. I have received calls from limos.com thanking me for putting in my two cents. Are you perhaps one of those companies that keeps showing up in the top 8 "recommended" in your area? Or are you so flush with income that you don't care if your company appears in searches or not? I for one have seen a decrease in leads and calls from potential clients mentioning my positive reviews. This tells me they aren't getting the opportunity to even see my reviews because the quote page has basically deleted every other company besides the "recommended" 8. Something is amiss and if you are happy paying for a service that restricts access to your advertising then wonderful for you. This and the fact that all those oldtimers I saw constantly posting here are silent on these changes tells me something may be going on behind the scenes some aren't privvy to.
As for the requests, one must actually FINISH AND SUBMIT THE REQUEST FOR A COMPANY TO BE CHARGED. If you simply get to the first page that shows the "recommended" 8 and go no further THERE IS NO CHARGE TO ANYONE. Think about it Mr. Indignant Limo Master. [That name speaks volumes too, like driving a huge Hummer, Maserati or cigarette boat. It reflects on one's anatomy or lack thereof.]


Actually, what "speaks volumes" is resorting to personal insults and euphemisms for a penis, or lack thereof, instead of logically arguing your point.

I am puzzled as to why you would be concerned about or comment on my anatomy, but if that is the only level of discourse that you are capable of, so be it.

I stand corrected on the bogus requests costing other operators money, if indeed you did not complete the request, nothing lost. I certainly apologize for my incorrect assumption. I'm not always right, but I do own, take responsibility, and credit for my opinions and comments.

There is a big difference between "love it or leave it," and "If you are that unhappy with LDC, just spend your advertising money elsewhere." Apparently you are unable to make that distinction. I for one would not be so foolish as to keep throwing money at an advertiser who did not meet my needs.

Anytime you would like to discuss the issue like a grown up, leaving "anatomy" out of it, I welcome your comments.

That being said, I certainly am not one of the "old boys" here, and I have no knowledge of any "behind the scenes" manipulations. I have seen no change in the number of leads sent to my company, and I am in an area with literally hundreds of carriers to choose from.

Regards, Greg
Steve Groves
Join Us InTheLeftLane
Picture of InTheLeftLane
Location: Phx, AZ
Registered: February 22, 2008
Posts: 144
Posted   Hide PostReply With QuoteEdit or Delete MessageReport This Post  
I am not a limo company, nor do I attempt to be one in another life.

What I do try is to be a software company and I'll just say that I know that while software can be, hmm... I'll say quirky at times, I do not think that the guys here are TRYING to brew any secret sauce that makes one company come up over another.

I'm jus' saying... not like I know anything...


Steve Groves
VP / Silent Dispatch, Inc
Steve Groves

Join Us In The Left Lane - Slow Traffic Keep Right

Ignored post by InTheLeftLane posted Show Post
Limo Master
Picture of joel yee
Location: pa
Registered: November 19, 2001
Posts: 402
Posted   Hide PostReply With QuoteEdit or Delete MessageReport This Post  
"13. Disclaimer
Limos.com, LLC DOES NOT RECOMMEND ANY SPECIFIC LIMOUSINE COMPANY AND DOES NOT PROVIDE ADVICE ON WHICH LIMOUSINE COMPANY TO SELECT. Limos.com, LLC DOES NOT SELL, SOLICIT APPLICATIONS FOR, OR WRITE CONTRACTS FOR ANY SERVICES. Limos.com, LLC IS NOT A BROKER ACTING ON BEHALF OF ANY BUYER AND IS NOT AN AGENT ACTING ON BEHALF OF ANY LIMOUSINE COMPANY. "

This is from Limos.com terms of service legal page.
"Limos.com, LLC DOES NOT RECOMMEND ANY SPECIFIC LIMOUSINE COMPANY AND DOES NOT PROVIDE ADVICE ON WHICH LIMOUSINE COMPANY TO SELECT. "

Well it would seem that they are recommending 8 services, in their new format.
Limo Protege
Picture of Jim30
Location: Niagara Falls/Buffalo, New York
Registered: October 27, 2005
Posts: 161
Posted   Hide PostReply With QuoteEdit or Delete MessageReport This Post  
Something is amiss and if you are happy paying for a service that restricts access to your advertising then wonderful for you.

Sal I think it is a little bigger of an issue then the "if you dont like it leave" mentality.

Granted this is my opinion and views.

I agree, I would prefer the old method - and I am in nowhere a market as large as LA or NYC.

Think impressions or as Jim Luff always likes to drill into our heads "top of mind awareness".

By not being in the top 8 everytime someone searches, it is restricting the amount of impressions that yours, mine or any other LDC advertising company gets, thus effectively eliminating a benefit of Limos.com and taking away that top of mind awareness when someone can see or hear your name somewhere - if you guys remember, that is something that LDC touted in the past - free leads or impressions of your advertisement when someone searched, they said not everyone wants to follow through with an email lead - some will just pick up the phone and call.

By restricting to the top 8, it is basically taking those free impressions or potential phone calls away. I noticed they can click a button to "show all" but 9 times out of 10 people are not going to do this.

I have been with LDC for about 5 years now - change it back gets my vote!

Jim
Limo Protege
Registered: September 22, 2007
Posts: 65
Posted   Hide PostReply With QuoteEdit or Delete MessageReport This Post  
quote:
Originally posted by Salicete:
Do you let your clients hold votes to decide how you run your business?

No, I didn't think so.

If you are that unhappy with LDC, just spend your advertising money elsewhere.

By the way, last time I checked, sending in bogus quote requests, regardless of your motivation, was contrary to the guidelines at LDC and costs the operators who receive those requests money.

Are you going to reimburse them?

No, I didn't think so.


Interesting that you defend a company that ASKS FOR MY INPUT. I have received calls from limos.com thanking me for putting in my two cents. Are you perhaps one of those companies that keeps showing up in the top 8 "recommended" in your area? Or are you so flush with income that you don't care if your company appears in searches or not? I for one have seen a decrease in leads and calls from potential clients mentioning my positive reviews. This tells me they aren't getting the opportunity to even see my reviews because the quote page has basically deleted every other company besides the "recommended" 8. Something is amiss and if you are happy paying for a service that restricts access to your advertising then wonderful for you. This and the fact that all those oldtimers I saw constantly posting here are silent on these changes tells me something may be going on behind the scenes some aren't privvy to.
As for the requests, one must actually FINISH AND SUBMIT THE REQUEST FOR A COMPANY TO BE CHARGED. If you simply get to the first page that shows the "recommended" 8 and go no further THERE IS NO CHARGE TO ANYONE. Think about it Mr. Indignant Limo Master. [That name speaks volumes too, like driving a huge Hummer, Maserati or cigarette boat. It reflects on one's anatomy or lack thereof.]
Limo Master
Picture of Salicete
Location: Olney, Maryland - USA
Registered: January 18, 2007
Posts: 752
Posted   Hide PostReply With QuoteEdit or Delete MessageReport This Post  
Do you let your clients hold votes to decide how you run your business?

No, I didn't think so.

If you are that unhappy with LDC, just spend your advertising money elsewhere.

By the way, last time I checked, sending in bogus quote requests, regardless of your motivation, was contrary to the guidelines at LDC and costs the operators who receive those requests money.

Are you going to reimburse them?

No, I didn't think so.
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