The Limos.com Forum Has Moved!!!

quote:

Originally posted by LimoNewbie:
In the future, when you do book with a limousine company for your event, airport transfer, etc., get a contract, make sure it is readable (some fax machines make it blurry), that is the one thing that could protect you, as the client, as well as the company. Whether you paid cash, check, or credit card shouldn't make a difference as long as there is a receipt stating so. Yes, we don't have the other side of the story, and cannot verify it's validity, but, for you, as a consumer, I can offer up advice to prevent this from happening to you,or other consumers, again. If you make any changes to the itinerary, do it as soon as you find out, that way you can get the agreed upon change in writing, that way you know that they will be there at the new time. Insist upon receiving this, not just a quick confirmation over the telephone, but something written down and received by you via email,fax, letter, etc., so there will be no confusion the day of your service. Most standard limousines are built with the seating capacity of 8-10 pax, some with 6 pax, and some with only 4, and there is no way a 6 pax could seat 10 at all. I'm guessing that you did have an 8-10 pax limousine, with the same body length, standard, as the previous one you looked at, if this was a standard lincoln limousine. As a company, we are not going to ask the clients if they are overweight, most prom kids aren't (our assumption), and can easily fit 10 inside comfortably. If you thought this might have been a concern, the weight issue, you could have knocked the pax cap down to 8 prom kids. If one company told you this type of limousine did seat 8 comfortably, 10 being a tight fit, the limousines are almost the same (lincoln standard, keep in mind), and will not vary from one company to another. The only difference would be the styling inside the limousine, I'm referring to the lighting, bar display, etc., not the actual seating amount. When you were told the pax cap by the other companies, you should have taken that information and applied it/apply it to other companies that you called and questioned.

quote:

Originally posted by hawk:
I do not log on here frequently so forgive the late responses. In response to those who asked about the size of the limo, we had four plus size children, wearing puffy prom dresses, so limo capacity was a concern. We called about 6 places and they ALL told us their limos were more for 8-10 with 8 comforatbaly and 10 tight. THEY ALL told us TEN KIDS would be tight. GS LIMO told us thier limos were OVERSIZED and would fit 10 very conmfortably, even in big dresses, and when we went down to see the limo, it was perfect for us. Unfortunately this was not the limo that was sent the day of the prom. We never looked inside the limo to see if the kids were tight because, the limo driver was so late and I was busy arguing with him about payment while my wife was on the phone with the owner who told her she cannot control traffic. I am sorry, but if you are a limo company it is YOUR job to make sure YOUR Drivers are there on time or before - not 1 hour and 20 minutes late. As for not seeing the tightness - yes shame on us for not looking inside the limo, shame on the company for crapping on us. since the driver was so late we just wanted them to leave and not miss any more of their event. Had we seen how tight they were, we would have stopped him there and taken them ourselves, which we should have done in the first place.

As for the BBB - We have a complaint in with them. The owners response was full of lies and fabrications. They are a good story teller. I will not go into details here because we will be suing them in court, but their response was so fabricated and full of lies any fair judge or jury will see through it. I am not worried, We will have the proof we need when the court date arrives.

TO GUNNY,
I am not a frequent poster of these sites. I am a one time consumer of this particular service and I was taken for a ride by what I thought was a reputable company. yes SHAME on me for being stupid when we booked this place and allowing myself to pay cash. Yes shame on me for not putting every sigle detail in writing. and yes we didn't get a return notification in writing from them - so the facial evidence is against me - thats fine, bottom line is this company did totally wrong by us in several eways, and I will fight them tooth and nail on it. The money is gone, I am not looking so much for money back as I am for having this owner admit their negligence. They took no repsonsiblity for any of their actions or inactions. We know our sorry, We have our facts, We have our witnesses, and we have their vain attempt at a coverup. And I will post on them everwhere I Can to ensure other folks know the experience we had and don't get caught up in the same scenario.

quote:

Originally posted by hawk:
I do not log on here frequently so forgive the late responses. In response to those who asked about the size of the limo, we had four plus size children, wearing puffy prom dresses, so limo capacity was a concern. We called about 6 places and they ALL told us their limos were more for 8-10 with 8 comforatbaly and 10 tight. THEY ALL told us TEN KIDS would be tight. GS LIMO told us thier limos were OVERSIZED and would fit 10 very conmfortably, even in big dresses, and when we went down to see the limo, it was perfect for us. Unfortunately this was not the limo that was sent the day of the prom. We never looked inside the limo to see if the kids were tight because, the limo driver was so late and I was busy arguing with him about payment while my wife was on the phone with the owner who told her she cannot control traffic. I am sorry, but if you are a limo company it is YOUR job to make sure YOUR Drivers are there on time or before - not 1 hour and 20 minutes late. As for not seeing the tightness - yes shame on us for not looking inside the limo, shame on the company for crapping on us. since the driver was so late we just wanted them to leave and not miss any more of their event. Had we seen how tight they were, we would have stopped him there and taken them ourselves, which we should have done in the first place.

As for the BBB - We have a complaint in with them. The owners response was full of lies and fabrications. They are a good story teller. I will not go into details here because we will be suing them in court, but their response was so fabricated and full of lies any fair judge or jury will see through it. I am not worried, We will have the proof we need when the court date arrives.

TO GUNNY,
I am not a frequent poster of these sites. I am a one time consumer of this particular service and I was taken for a ride by what I thought was a reputable company. yes SHAME on me for being stupid when we booked this place and allowing myself to pay cash. Yes shame on me for not putting every sigle detail in writing. and yes we didn't get a return notification in writing from them - so the facial evidence is against me - thats fine, bottom line is this company did totally wrong by us in several eways, and I will fight them tooth and nail on it. The money is gone, I am not looking so much for money back as I am for having this owner admit their negligence. They took no repsonsiblity for any of their actions or inactions. We know our sorry, We have our facts, We have our witnesses, and we have their vain attempt at a coverup. And I will post on them everwhere I Can to ensure other folks know the experience we had and don't get caught up in the same scenario.

quote:

Originally posted by hawk:
I do not log on here frequently so forgive the late responses. In response to those who asked about the size of the limo, we had four plus size children, wearing puffy prom dresses, so limo capacity was a concern. We called about 6 places and they ALL told us their limos were more for 8-10 with 8 comforatbaly and 10 tight. THEY ALL told us TEN KIDS would be tight. GS LIMO told us thier limos were OVERSIZED and would fit 10 very conmfortably, even in big dresses, and when we went down to see the limo, it was perfect for us. Unfortunately this was not the limo that was sent the day of the prom. We never looked inside the limo to see if the kids were tight because, the limo driver was so late and I was busy arguing with him about payment while my wife was on the phone with the owner who told her she cannot control traffic. I am sorry, but if you are a limo company it is YOUR job to make sure YOUR Drivers are there on time or before - not 1 hour and 20 minutes late. As for not seeing the tightness - yes shame on us for not looking inside the limo, shame on the company for crapping on us. since the driver was so late we just wanted them to leave and not miss any more of their event. Had we seen how tight they were, we would have stopped him there and taken them ourselves, which we should have done in the first place.

As for the BBB - We have a complaint in with them. The owners response was full of lies and fabrications. They are a good story teller. I will not go into details here because we will be suing them in court, but their response was so fabricated and full of lies any fair judge or jury will see through it. I am not worried, We will have the proof we need when the court date arrives.

TO GUNNY,
I am not a frequent poster of these sites. I am a one time consumer of this particular service and I was taken for a ride by what I thought was a reputable company. yes SHAME on me for being stupid when we booked this place and allowing myself to pay cash. Yes shame on me for not putting every sigle detail in writing. and yes we didn't get a return notification in writing from them - so the facial evidence is against me - thats fine, bottom line is this company did totally wrong by us in several eways, and I will fight them tooth and nail on it. The money is gone, I am not looking so much for money back as I am for having this owner admit their negligence. They took no repsonsiblity for any of their actions or inactions. We know our sorry, We have our facts, We have our witnesses, and we have their vain attempt at a coverup. And I will post on them everwhere I Can to ensure other folks know the experience we had and don't get caught up in the same scenario.

quote:

This way, a month or 2 down the road when someone tells Golden Star that they spotted a negative post/review on LDC, Golden Star can come aboard & defend themselves.

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Originally posted by MarkRi:

maybe the lady can send it to you private. she may not be wanting people all up in her busines and whatnot

quote:

Originally posted by Dean Schuler:
Gunny made an excellent point. Please post your city and the name of the service. I would like to see the BBB Report also. The SLA ( Service Lepers Association) was the first thing that came to mind when I saw this post.