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THE N.L.A (National Limousine Association)
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Limo God Location: Pittsburgh
Registered: April 08, 2000
Posts: 2782
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I received the NLA LimoScene yesterday - read all of it in 75 seconds. The part that took the longest to read was our Executive Director, Francis Shane's, vapid defense of NLA membership. I'll say more about this below, but for right now let's focus on Shane's assertion that the non-renewal letter he received from an NLA member was based on "misinformation." Specifically, Shane says that "it's always a little disconcerting when we work so hard here at NLA to add value to membership and fail at communicating that message." Failure indeed.
And how does the NLA communicate it's tremendous value to members? Putting aside, for a moment, the NLA house organ, LCT Magazine (published by it's organist-in-chief), it seems the only way is through the LimoScene which is mailed sporadically throughout the year, but putatively every two months, or six times per year. Let's look at the current embodiment of this "failure to communicate" for a moment. There are 12 pages in this expensive, glossy-paper flier. Of those 12 pages, 5-3/4 pages are non-advertising content. Of those 5-3/4 pages, the content can be broken down into NLA administrative content (the list of directors and dwindling staff, masthead, Nomination Application for the NLA Board, list of applications for membership. Shane's vapid "message" concerning the misguided member who was not renewing, and a comment on what qualifications it takes to be an NLA board member - tee hee), which comprise 3-1/2 pages of the 5-3/4, and the remainder, or 2-1/4 pages, are "editorial" content, or at least what passes as "news" in the NLA. Of that 2-1/4 pages, one page was devoted to the NELA Chauffeur Appreciation Day (that's right, "NELA," not "NLA"), which itself is about 75% photographs, 1/2 page was devoted to the 2004 NBTA Show (that's right, "NBTA" not "NLA"), which is almost all photographs, and 3/4 page was spent talking about the NLA "joining forces" with Homeland Security (an overstatement if ever there was one), which article was featured on page one using the space left over after the "LimoScene" masthead and an equivalent amount of space for the eye-catching headline (in reality, about 1/2 page was spent on the "content" of this newsy piece). Of the 2-1/4 pages of editorial content, 1-1/2 of it was spent on "news" of the activities of associations other than NLA. If there is a "failure to communicate" (actually, I submit that there isn't because there is nothing to communicate, but for the sake of argument let's accept Shane's premise), it certainly starts at the top. Not one word of the LimoScene has any news of any "value" added to NLA membership. Now, let's consider Shane's defense of NLA "value." He sets up the strawman that the non-renewing member is not doing so because NLA is only interested in the large operators and their problems. Our intrepid leader, taking a cue from the mind-set of his predecessor (remember Thomas "I" Mazza), belittles this argument as being one of "size envy." Cute, isn't he? Now, get this. Shane says that the out-sized time and budget devoted by NLA to the gas-guzzler tax benefits both small and large operators!!! Duh! He also asserts that small operators outnumber large operators on the NLA board, and that most of NLA's time is spent on the problems of "small" operators. Nowhere does Shane say what "small" means to him, but his argument (on this and the other strawmen he raises and bats down) falls in the category of "it is so because I say it is" - didn't take Shane long to take on the intellectual characteristics of NLA directors - as if he were the Queen of Hearts in this NLA "Alice in Wonderland." (Sometimes I, too, think that I fell into a rabbit hole when I joined NLA). It's easy to knock down a strawman when you are the person defining the argument, so let's restate the non-renewing members problem that way it should be: NLA spends most of its operating budget and staff time on legislative matters of which the relative benefit is to the operators with 10 or more cars (once you are at 10 cars, a higher number makes no difference), most of whom are not even NLA members; and NLA is the handmaiden of operators with more than 10 cars, and of Ford, Cadillac and insurance interests, who make their money and get their visibility from the larger operators. Next, Shane paraphrases the non-renewing member's protest that ". . . he can't see where NLA is doing anything for him. He believes that we take his dues and give it to charities like the Berkman Fund." Shane says, "[t]hat of course is the easiest issue to deal with." Like his predecessor (Thomas "I" Mazza, lest we forget), Shane can't count. That is two issues, not one. The first issue is that the non-renewing member "can't see where NLA is doing anything for him," and the second issue has to do with the Berkman Fund. Shane is correct that the second issue is the easiest to deal with, because it's patently stupid. How many NLA members honestly believe that the NLA takes their dues and gives it to Detroit libraries? Give us a break, Frank! But notice, Shane never addresses the basic issue, that the member does not perceive that NLA does anything for him. And even if that wasn't true (which it is), perception is reality, and that is why NLA is a revolving door of less than 10% of the domestic industry. Is there any wonder why Shane fused two issues into one, then knocked down the one and ignored the other. Given the intellectual level of the average NLA member, they're likely to think he made a point. Maybe Shane thinks he made a point, too! Finally, Shane relates that the non-renewing member is taking his football and going home because he called a board member who didn't return his call, saying that these busy "volunteers" have a business to run and sometimes things fall through the cracks. What a great strawman! How many NLA members have not renewed their membership because they made a call to a director who didn't call them back - perhaps ONE? Frank, why didn't you tackle the real issues of why industry members don't join NLA in the first place, and, second, why, when they do, they don't hang around for very long? Or perhaps you don't know why, which means that you've never read the NLA threads in this forum. Here's how Shane defends the NLA, in one paragraph (ghost written by the Queen of Hearts, who says it is so because she says it is so). "Is there value to your NLA membership? Of course there is! There is tremendous value in the educational programs, the discount programs, the referrals, public relations and lobbying efforts. The NLA is at the center of the limousine industry. We are the only international association serving the luxury chauffeured ground transportation industry." In reverse order, note that NLA is now touting itself as an "international association," apparently based on the membership of all 10 non-USA members. Shane created this tautology by slipping in the term "international" so as to avoid negating this truism if he had used the term "national" - can you spell T-L-P-A, Frank. By the way, what has NLA done for a member in Prague concerning parking at the airport? And dare NLA devote any of its members' dues to such an endeavor? As to NLA being at the center of the limousine industry - well, a hole is at the center of a donut. Oh - and one final observation. The little blurb on what qualifications you have to have to be an NLA director (I can't help but giggle each time I think of the term "qualifications" in the same phrase as "NLA director"), adds an interesting little note of disqualification - "You cannot serve on the NLA Board if you are currently on the board of another national association." Where did this come from? Nothing in the NLA by-laws says anything remotely like that. Does this mean that if I sit on the board of the Red Cross (which is a "national association") I can't be an NLA director? It can't mean one of the regional limousine associations, since those aren't "national associations." Or is this blatant discrimination targeted at TLPA (and Joey Cirruzzo), the only "national association" in the chauffeured transportation industry that really does do something? Methinks I see Scott Solombrino's fingerprints in the ink smudges of this little blurb in the LimoScene. There is a point in all of this, and I do have one. Small people, ipso facto, have small minds; and donuts have holes. This message has been edited. Last edited by: JHJ, |
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SINCE 1976 Location: Metairie, Louisiana 70055
Registered: August 31, 2000
Posts: 3744
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Speaking of associations in general, it would seem to me that membership retention and membership growth are key. Speaking directly to exclusiveness: The more associations you belong too-if chosen wisely-the better off you are and the further you will advance in the Chauffeured Transportation Trade. Only a total fool(s) would suggest otherwise or make policies that promote exclusiveness.
Dean Schuler |
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Limo Protege Location: Richmond, Va, USA
Registered: June 10, 2002
Posts: 172
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quote: I gotta agree with your comment in that thread, Joel. The part about doing less trips for more money, rather than having alot of cars and doing as much as possible. I believe it is very possible to operate in the high margin areas of this business with high end service and equipment. |
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Limo God Location: Phoenix, Arizona
Registered: July 10, 1999
Posts: 2835
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quote: Your focus is your reality. |
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Limo Master Location: pa
Registered: November 19, 2001
Posts: 402
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quote:
-------------------------------------------------------------------------------- I believe internet shopping is about price. The cheaper/cheapest price. I could very well be mistaken. I have the same feelings about internet shoppers. They seem to be looking for the lowest price and not really interested in anything else.It was also discussed in another post that received alot of replies. http://limos.infopop.cc/eve/forums?a=tpc&s=7666051332&f=8786063332&m=955109137 |
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Limo God Location: Phoenix, Arizona
Registered: July 10, 1999
Posts: 2835
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quote: You are. |
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Limo Protege Location: Richmond, Va, USA
Registered: June 10, 2002
Posts: 172
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quote: Silliness YOU SAY!!! You're right, by jove. Sunday silliness. To address a point. Your attitude towards the NLA. I don't know you from Adam, and I was probably a little harsh in my earlier comments. I also believe you are approaching the boundaries of decency with your comments of others, and I don't see your actions, I only see your words. Lots of them. Badmouthing some very good folks. So in the spirit of agreeing to disagree, (and I'll try to count better)... quote: ruff ruff [/QUOTE]+ He reiterates "contribution," but ignores mine and invites Sherlock to find his (as in Sherlock with his magnifying glass).[/QUOTE] Ignores your contributions? Which actions did I ignore? Mine? To leave the industry better than I found it hopefully. I can name all of my elected representatives and have contacted them all on more than one occasion this year on limousine and small business issues. And I'll be there next year as long as I'm in this business. Hopefully you do the same. I believe the NLA promotes that also and uses the numbers it has across the country and the people that are involved on a volunteer level to interact and do what they can for each other. Goes around, comes around. [/QUOTE]+ He named himself after a beer commercial.[/QUOTE] YES I AM!!! quote: Is there something wrong with a Carey director candidate? I made a mistake with estimating/stating my membership inauguration date. My membership lapsed at some point and I realized when I didn't get a discount to a convention because I wasn't on the list. I rectified the problem. [/QUOTE]+ He doesn't have a web site and is proud of it! The manufacturer web sites referred to all show photos of current year cars - is he saying that all of his vehicles are brand spanking new (bet you there's some pre-1998 Lincolns in this fleet).[/QUOTE] 04 limos, 03&02 tc-Ls,, 02 suv, 00 van... Yes the pictures do tell the story. Right down to the interior of the limos. [/QUOTE]+ He thinks limos.com is a "cheapie" referral website. Don't look now, but our biggest and best corporate clients came through limos.com and they never sought a quote. Many "accounts" click-through to a member's web site and then contact the company directly if they like what they see. But I guess if you don't have a web site you won't attract the quality clients.[/QUOTE] I said nothing derogatory about limos.com. I said that I refuse to pay a fee for internet leads. I believe internet shopping is about price. The cheaper/cheapest price. I could very well be mistaken. But then again, I don't run 30 cars... or 90 cars... or 300 cars like the big guys like you in Pittsburgh and have to do a VOLUME BUSINESS. My market is small. I make a living and enjoy my work and provide employment and supplemental income to a number of professional individuals. Re: quality clients. I disagree that a website is a neccessity. E-mail on the other hand is another story. I know folks with websites that don't read their e-mail. What's up with that. I have many many reservations sent to me via e-mail from clients. They receive their bills the same way. All the client needs is your e-mail address to correspond. Let me see if I can shake something loose Nope, I'm too hardheaded (and RONG TWO PROBLY!) to understand the need to take up my time from profitable clients to handle volume for the sake of volume. quote: Just another wrong GUESS I ASSume... So just what is your reason for being down on the NLA? |
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Limo God Location: Pittsburgh
Registered: April 08, 2000
Posts: 2782
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I read this inanity over three times and damned if I could find anything of substance. Much as I'd like to take another shot at this silliness, there's nothing there.
Let's see:
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Limo Protege Location: Richmond, Va, USA
Registered: June 10, 2002
Posts: 172
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quote: Maybe I had a business to run and read this forum for laughs once a month or so. Sorry I wasn't there to respond immeejitly like the faithful lap dog you'd like to have. quote: The substantial part of the post zipped right over your head, JHJ. It had to do with what can you contribute, rather than what you can tear down. quote: My contributions? Dig a little deeper Sherlock. [/QUOTE]The Polish Doctor is another one of these "anonymous" posters who can only operate in the dark. Why not out this phony. His name is Glenn Stafford of Love Limousine in Richmond, Virginia. Ever heard of him in connection with an NLA activity or event? Funny, when a group of us met in Chicago to address the elimination or revision of the Chauffeured Transportation Certification Program inherited by NLA, I didn't meet anyone named "Stafford" there. And when I met in New Jersey with a number of NLA directors to review revised by-laws for NLA, there was no one there by the name of "Stafford." And every week when I get phone calls from NLA directors to "bounce" ideas and thoughts off me, none of them ever tell me that they just talked to "Stafford." And when Scott Solombrino called me, he didn't say "I just talked to Stafford."[/QUOTE] WOW You really are Sherlock! Nothing here I'm ashamed of JHJ. Dr. Gelakeiwicz is from the Bud Light commercials from a few years back. I'm not a so-called Polock(sp) except in your twisted little existence. quote: There was a point just a couple years in that my membership lapsed. Imagine that. A startup not keeping up with every invoice that came through. So I lost 2 years of credit for membership. (like that makes a difference). As for being a director, my commitments to the industry are to do what I do well, and if I don't have the time to commit, I will just continue to volunteer my time and energies when I can, rather than commit to a position that I cannot fulfill for the sake of a few more referrals. Re: the website and being a member of an internet referral program. 1. You want to see a picture of my vehicles? Go to Lincoln.com - they have pictures of Lincolns. For a picture of my Excursion, go to Ford.com To see my limos go to limoland.com. Mine are the ones that appear on the opening page of the coachbuilder. 2. Member of limos.com? I refuse to pay a fee to be the lowest bidder on any internet referral website. The segment of the price shopping consumer is not my niche. I'm starting to get where you are coming from. Let me guess. A disgruntled ex-director of the NLA? |
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Limo God Location: Pittsburgh
Registered: April 08, 2000
Posts: 2782
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My, my - someone woke up the GOP Polock Doctor! The tank that arrived after the war! Even Scott Solombrino called me two weeks ago.
Since there was only one thing of substance in the Polock Doctor's post, I'll address that. If what you get out of NLA membership is referrals, then that is very sad indeed. You can get the same thing by being part of a national network, without paying any dues or being bothered with the drivel which arrives in the guise of the LimoScene. And as far as trends are concerned, I've never seen anything from NLA that identified a trend. Perhaps you are referring to the house organ, LCT Magazine, which you can get by subscription without forking over hundreds of dollars to NLA. When Scott Solombrino called me after reading this post, we talked for an hour about NLA and the limousine business. Scott, at least, makes some substantive arguments for what NLA does - too bad he only posts here when he's running for office. As for making substantive suggestions or recommendations, I think the Polock Doctor is a crack pot, but mostly a latecomer. These forums are full of my contributions, ranging from mere suggestions to a complete draft of appropriate by-laws for the association. And the good Doctor has contributed . . .? The only posts I've seen from him seem to be related to his own limo business, or pontificating about someone else's. Yet I can't find a web site for his company, nor is he an advertiser on limos.com - in other words, a real mover and shaker in the limousine world. The Polish Doctor is another one of these "anonymous" posters who can only operate in the dark. Why not out this phony. His name is Glenn Stafford of Love Limousine in Richmond, Virginia. Ever heard of him in connection with an NLA activity or event? Funny, when a group of us met in Chicago to address the elimination or revision of the Chauffeured Transportation Certification Program inherited by NLA, I didn't meet anyone named "Stafford" there. And when I met in New Jersey with a number of NLA directors to review revised by-laws for NLA, there was no one there by the name of "Stafford." And every week when I get phone calls from NLA directors to "bounce" ideas and thoughts off me, none of them ever tell me that they just talked to "Stafford." And when Scott Solombrino called me, he didn't say "I just talked to Stafford." As for his 15 year membership in NLA? Well, NLA says he joined in 1992. My count says 12 years, but then again if Stafford is an NLA flack he's numerologically challenged, too. One would think that if someone was involved with NLA for 12 years (oooopppps, 15 using NLA-count) that he'd at least have been a director by now, especially since that gets one even more referrals than a mere listing in the NLA directory. This message has been edited. Last edited by: JHJ, |
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Limo Protege Location: Richmond, Va, USA
Registered: June 10, 2002
Posts: 172
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quote: Got the shakes and had to quit reading that soon? quote: Misinformation from internet hacks that do not put forth a better idea but rather attack folks that actually do try to do something. Are you related to John Kerry? quote: Don't you have a business to run or something? quote: and that is a bad thing as it relates to our industry because.... quote: What is the obseesion on this board with counting? quote: You missed the point of volunteer association directors having a business to run .... quote: ...rather than read your vitriolic comments on this forum quote: TLPA has hurt limousines by lobbying for restrictive localized ordinances that affect our industry in areas without folks that can look out for their tactics and fight them. quote: Put the crack pipe down and back away... back away... your ranting without ever offering a viable solution - much less stepping up to DO something besides type in this forum is what is so wrong in America today. "What can the association do for me?", he whines. Get off yer ass and do something for the association and watch the returns that are unasked for, unanticipated, and unexpected. The association works very well for the thousands who contribute to it. For the ones looking for something for nothing, good luck. Sorry JHJ, someone has to counterbalance your negativitism about the NLA. As a 15 year member, I'll tell you what they do for me. I'm informed of trends in other parts of the country to help me shape my focus on legislative or market trends that I should look for here. But most of all, I get back my dues many times through having a listing in a National directory when I receive calls for work in my area. In 10 years at TLPA, I can't say that I've ever received the first piece of business via referral. Please find a life other than reposting 5 years worth of your crap about the NLA....please |
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Limo Master Location: Clinton, NJ
Registered: September 02, 2001
Posts: 741
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Hurricane Joseph? Me sees that green fog to the west again. Somthing tells me that Big Jim found his long lost soap box. As to the issues raised, no comment, other than: Something about a tit in a wringer come to mind This message has been edited. Last edited by: AAA/GOT, Matt Harrison AAA Guaranteed On-Time Limousine, Clinton NJ |
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Limo God Location: Pittsburgh
Registered: April 08, 2000
Posts: 2782
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I decided to pay a long overdue visit to the NLA web site to see what, if anything is new, and to follow-up the thoughts of yesterday's post. Try it - go to www.limo.org .
Notice the second box down on the right hand side - the one that says "Join the NLA - If you want reasons, we've got them. View the numerous benefits of joining the NLA." Click on the box, and, Voila! - no reasons. After that moment of truth, look at the menu bar across the top. Notice the tab that says "Join NLA" which, when you mouse over, opens a dialog with the subject "Reasons to Join." Click on it and you'll find all the reasons anyone could think of. I particularly like the one that touts the "informative newsletter" - yes, this refers to the LimoScene. After you absorb the "reasons" in 2.76 seconds, go back to the menu bar. Notice the tab at the far right called "Events." Mouse over it and a dialog opens for "Calendar of Events" and "Annual Convention." Click on "Calendar of Events" to discover - ta ta ta taaaaaa [trumpets blare] - NOTHING! And for the epitome of promotion, click on "Annual Convention" - doesn't it make you want to run out and sign up. They could at least have a link to the real NLA site, www.lctmag.com . Does anybody know of any "events" since the last time Thomas "I" Mazza went on one of his hand-shaking-back-slapping junkets to wow the Great Unwashed? |
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